1. Scope of Inquiry Information
When prospective residents request an architectural walkthrough, a sanctioned cost sheet, or an official brochure, contact details (name, telephone number, email) are recorded strictly on Realty Xpert internal secure ledgers. We do not transmit customer data to third-party ad brokers or aggregator portals.
2. UP RERA Statutory Escrow Recordkeeping
All financial transactions, booking allotments, and agreement tokens are monitored under Section 4(2)(l)(D) of the Real Estate (Regulation and Development) Act, 2016. Banking credentials and KYC documents are audited strictly by scheduled project escrow banks.
3. Communication Boundaries
We respect resident privacy. Communications via WhatsApp or telephone are conducted exclusively by full-time project advisory staff from our Amar Shaheed Path office. You may request cessation of project updates at any time by messaging our desk directly.
4. Data Officer Contact
For queries regarding customer information records, write directly to the compliance cell at concierge@realtyxpert.in or visit the site office at Amar Shaheed Path, Sector 7, Gomti Nagar Extension, Lucknow.